Cancelation Policy
Adverse Weather Conditions
- If the weather conditions do not allow you to sail on the day the rental starts, the parties may jointly decide to postpone the rental and must inform Tsakosyachting. Otherwise, and only in the case of rentals of one day or less, you will be refunded the total booking amount excluding Service Fees and Tsakosyachting Commission, which will be refunded in the form of a voucher valid for one year, provided that you notify Tsakosyachting in writing no later than the day before the rental.
- In case of a booking with a Professional Owner, the Commercial Conditions of the Professional Owner apply. The Professional Owner may offer the renter a refund or a reschedule of the rental. In the event of a refund, the Professional Owner will refund the Rental Price excluding Service Fees and Tsakosyachting Commission, which will be refunded by Tsakosyachting in the form of a voucher valid for one year.
Individual cancellation policy
Refund of 60% up to 30 days before arrival, excluding Service Fees and Tsakosyachting Commission.
- If the Renter cancels at least 30 days before check-in (time indicated on the owner’s listing or agreed between users via the Tsakosyachting messaging tool or 9 AM local time if it is not specified), they will be refunded for 60% of the total booking amount (excluding Service Fees and Tsakosyachting Commission). If they cancel less than 30 days before check-in, they will not be refunded. If the Renter arrives and decides to leave before the scheduled date, days not spent on the boat are not refunded.
